Full-Service or Self-Service Administration
Our team is delighted to provide full service administration, including pre-populating all rater data, configuring all program parameters, and scheduling all communications and event activities so that everything executes automatically and seamlessly. Alternatively, you can take on administrative duties, including enabling self-registration, manager approval of raters, rater opt out, real time response monitoring and tools for managing / messaging participants.
We support all collection methods, including web, kiosk, IVR and even paper. We support anonymous/confidential collection (we don't know who the survey taker is; we rely on their demographic responses) and individualized/confidential collection via email link-based or password-based access (we know who the survey taker is and can append demographic and other data to the record and track the survey taker across assessment events ‐ all while maintaining confidentiality).